Hello,
Thank you for reaching out to us regarding the issue with your Content AI credits showing as 0 in your Rank Math account. We apologize for any inconvenience this may have caused.
To resolve this, please follow these steps:
- Ensure you are logged into the correct Rank Math account that you used to purchase the Content AI credits.
- Visit the Rank Math account area by clicking on this link: Rank Math Account Area.
- Check if you can see the correct remaining credits in your account. Here is a screenshot for reference:

- If the credit count is correct in your account but not reflecting on your website, disconnect and reconnect your Rank Math account by going to your WordPress admin area > Rank Math > Dashboard > Help. Here are some screenshots to guide you:
- Disconnect:

- Reconnect:

- After reconnecting your account, refresh the credits count in your Content AI settings by visiting Rank Math SEO > General Settings > Content AI and clicking on the refresh credits button. Here is a screenshot to help you:

Following these steps should help update the credits on your website correctly. If you encounter any further issues or need additional assistance, please feel free to let us know.
We appreciate your patience and understanding as we work to resolve this matter for you.
Sources:
How to Use Rank Math’s Content AI for SEO » Rank Math
Content AI – Your Personal AI Assistant by Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.