Content AI Credit Problem

Hello,

Thank you so much for getting in touch.

I have found your Content AI purchase under i***@b***************. I can amend the email address or we can merge these two accounts, to avoid any confusion in the future.

Please tell us the preferred email address and we will do the needful.

We really look forward to helping you.

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

We have transferred your purchased AI credits to this account

Now, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct AI credit count.

You can also check the same from here: https://rankmath.com/my-account/websites/

Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.