Hello,
Thank you for reaching out to us regarding the consolidation of your Content AI subscriptions under one email address. To merge the two accounts under i********@g********, please follow these steps:
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Visit the Rank Math Support Forum to open a ticket.
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In the Ticket Title section, provide a one-line summary of the issue, such as “Consolidation of Content AI subscriptions.”
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In the Ticket Question section, explain that you have two Content AI subscriptions under different email addresses and request to consolidate them under i********@g********.
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In the Sensitive Data section, enter both email addresses associated with the Content AI subscriptions (if possible) and mention the active Rank Math Pro websites: https://rankmath.com/kb/fix-content-ai-issues/#rank-math-is-not-updated and https://rankmath.com/kb/fix-content-ai-issues/#rank-math-is-not-updated.
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Click the SUBMIT YOUR TICKET button to send your request to our support team.
Our support team will then assist you in merging the two accounts under i********@g******** and resolving any account issues you may have encountered.
If you need further assistance or have any other questions, feel free to reply to this ticket, and a human agent from our support team will be happy to help you.
We appreciate your understanding and patience throughout this process.
Thank you!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Resolving Content AI Related Issues » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math
I am still unable to access ContentAI on forlunch.pro.
I just checked, and my username at ringsidereport.net had the email address in WordPress as the +wordpress@gmail address, and Content AI is still active. I assumed that you had merged the two under that address, even though I thought I asked that it be without the _WordPress. I am fine either way.
Based on that assumption, I switched my WordPress email on forlunch.pro to the +wordpress@gmail address. I still don’t have Content AI access.
The ringsidereport.net site has been around much longer, has plenty of content, and performs relatively well on Google. I am just starting forlunch.pro, and it would be fine to disconnect and reconnect RankMath there if it solves my issue. I disabled both plugins and reconnected to my account via the Google option, which has the email address without the +wordpress. I still don’t have Content AI access on forlunch.pro.
Please tell me how to establish the connection to the account and under which email address where they are combined.
It’s working now. Thank you
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
