Connecting paid account

#731958
  • Resolved Anonymous

    1 year, 7 months ago

    Rank Math free

    Hello, I paid for an upgraded account but my account is still connected as a free account without the AI features. I tried disconnecting and reconnecting, and that doesn’t work. Only the free account comes up. Can my paid account please be activated?

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 7 months ago

    Hello, we apologize for the inconvenience you’re experiencing with your upgraded account. To resolve this issue, please follow the steps outlined in our knowledge base article on how to upgrade to Rank Math PRO: How to Upgrade to Rank Math PRO

    If you’ve already followed these steps and are still encountering issues, please submit a ticket to our support team by clicking the “submit a ticket” button on the Rank Math Support Forum. In the ticket, provide details about your upgraded account and the issue you’re facing, and our support team will assist you further.

    We appreciate your understanding and patience as we work to resolve this for you.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Upgrade to Rank Math PRO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Connecting paid account’ is closed to new replies.