Connecting My Account to Wordpress

#755250
  • Resolved Anonymous

    1 year, 6 months ago

    Rank Math free

    Hello,

    I already have RankMath installed on a WordPress blog using the free version. I purchased the Content AI starter plan via what I thought was my account already logged into the wordpress account where I’m using the Free RankMath SEO plugin, but it looks like now I have a new RankMath account that’s not connected to the blog.

    Questions:
    1. How do I connect my Content AI credits to the blog I’m working on if the RankMath plugin that’s being used for the blog was set up using a different account?
    2. Do I need to uninstall the current RankMath Plugin and Reinstall using the account I used to purchase the Content AI subscription?

    Thanks!
    -Lindsay

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 6 months ago

    Hello,

    Thank you for reaching out to us regarding connecting your Content AI credits to your WordPress blog. I understand the confusion you are facing, and I’m here to help.

    To connect your Content AI credits to the blog you are working on, follow these steps:

    1. Check Your Credits: First, log in to your Rank Math account that you used to purchase the Content AI subscription. Verify if your credits are visible under the Websites section. You can do this by visiting this link. If you can see your credits, proceed with the next steps.

    2. Disconnect and Reconnect Rank Math: If your credits are visible in your Rank Math account but not on your website, you need to disconnect and reconnect your Rank Math account from your WordPress dashboard. To do this, navigate to WordPress Dashboard → Rank Math SEO → Help. Click on Disconnect Account and then click on Connect Now to reconnect your Rank Math account.

    3. Refresh Credits: After reconnecting your Rank Math account, head over to your Content AI settings and refresh the credits count. This will ensure that the plugin requests the updated credits from our server and displays the correct count.

    Regarding your second question, there is no need to uninstall and reinstall the Rank Math plugin. Simply follow the steps mentioned above to connect your Content AI credits to your existing Rank Math account.

    I hope this helps! If you need further assistance or encounter any issues during the process, please let us know.

    Thank you for your patience and cooperation.

    Best regards.

    Sources:
    How to Restore Missing Content AI Credits » Rank Math
    How to Connect/Disconnect Your Website From Content AI
    Content AI – Your Personal AI Assistant by Rank Math
    How to Use Rank Math’s Content AI for SEO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Connecting My Account to Wordpress’ is closed to new replies.