Connected wrong email to rankmath account

#806359
  • Resolved Anonymous

    7 months, 3 weeks ago

    Rank Math free

    Hi there,

    I recently subscribed to the Content Ai Plan and didn’t realize it had to be the same WordPress email in order to purchase my plan. I put a different email as I wanted the payment and receipt to go there, and found out later on. Is there any way I can change the email? The one I paid with doesn’t have a wordpress account connected to it 🙁

    Thank you,
    Viola

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    7 months, 3 weeks ago

    Hello,

    Thank you for contacting us and bringing your concern to our attention.

    We can merge your accounts together so that you can keep the preferred email address active. To do that, please share the preferred email address on which you’d like to use your account.

    Looking forward to helping you.

    Thank you.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Connected wrong email to rankmath account’ is closed to new replies.