Hello,
We apologize for the inconvenience you are facing. To change the email address connected to your Rank Math PRO license, you will need to contact our support team. Please navigate to the Rank Math Support Forum and open a ticket.
In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details about the email address you want to connect to your PRO account. If you’re merging your FREE and PRO accounts, you need to select one of the emails as your preferred email address.
You will also need to include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. Once done, click the SUBMIT YOUR TICKET button.
Our support team will then locate your PRO account and change the email connected to it or merge it with your FREE account, as per your request.
If you have any further questions or need assistance with this process, please feel free to reach out to our support team directly from here, and we’re always here to help.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Where Is My Rank Math PRO License Key?
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
