Connect Google™ Services

#589522
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    As of today, we are no longer able to connect RankMath to ANY Google Search Console or Analytics accounts. We had the issue on a site earlier and I just thought it was a glitch on that site but now it is happening on a second site we just launched and it won’t connect either.

    We Connect to our Google Account Email, which always opened up the drop downs under search console and analytics but now we just get No Results Found.

    This is a new issue as of this morning. Thoughts?

    Jeff

Viewing 2 replies - 1 through 2 (of 2 total)
  • Reinelle

    2 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have already seen the issue with the latest version of Rank Math about the Google account connection.

    However, our developers are looking into it and will soon release a fix for this. This issue is occurring for many of our users and we expect this to be fixed fairly soon as it’s a high priority.

    In the meantime, you can roll back to the previous version of Rank Math in order to avoid this issue. Please navigate to WordPress Dashboard > Rank Math > Status & Tools > Version Control > Rollback Version, select and Install Version 1.0.116

    Here’s a link for more information:
    https://rankmath.com/kb/version-control/#num-1-1-how-to-rollback-rank-math-to-a-previous-version

    We would really appreciate your kind patience regarding this matter.

    Hope that helps.

    Thank you.

    Rakibuzzaman Siam

    2 years, 3 months ago

    Hello,

    We wanted to let you know that we have released an update with a fix. We regret the inconvenience this must have caused but the update should sort it out. Please update to the latest version and try to reconnect again from WordPress Dashboard > Rank Math > General Settings > Analytics.

    If you face any other issues, do not hesitate to let us know.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Connect Google™ Services’ is closed to new replies.