Conflict with Fixed TOC by Code Canyon

#1415
  • Resolved Anonymous

    5 years, 9 months ago

    Rank Math free

    Hi, I have recently noticed that the TOC was not showing up on some of my pages. I was certain about the plugin conflict. While testing I found the plugin Fixed TOC (Table of Contents) by Code Canyon is conflicting with Rank Math. As a result, the TOC is not showing up. Please help me in this regard.

    Thanks and Regards
    Deep Sikder

    • This topic was modified 5 years, 9 months ago by .
Viewing 5 replies - 1 through 5 (of 5 total)
  • Mili

    5 years, 9 months ago

    Hello,

    Thank you for contacting Rank Math today.

    We are not familiar with that plugin therefore we cannot visualize where the issue may be.

    Please take a screenshot and send us a link to the issue.

    Additionally leave us your WP admin access in sensitive data field.

    Looking forward to help you.

    Anonymous

    5 years, 9 months ago

    Rank Math free

    Hi,
    There is a mention of the Plugin in the RankMath documentation where I came to know about it.
    Here is a url where I have used a table of contents by Fixed TOC plugin through a shortcode ‘[toc]’ but is not visible. https://bihog.com/upsc-ies-indian-economic-service/
    But when I deactivated the RankMath for testing the table of content was visible as you can see in the screenshot https://prnt.sc/n1wzt4
    Please resolve the issue at the earliest so that I can use both the plugins.
    Thanks.
    Deep Sikder

    Pratik

    5 years, 9 months ago

    Hello,

    You were using toc shortcode in Meta description which was causing the problem. To fix it, I logged into your site and I changed the meta description of the page. The Table of Content now appears on the frontend.

    Hope that helps. Thank you.

    Anonymous

    5 years, 9 months ago

    Rank Math free

    Thanks a lot.

    Rank Math

    5 years, 9 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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