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Hello,
I apologize for the inconvenience you are facing with the code snippet at the top of your dashboard. To assist you better, could you please provide more details or context about the code snippet you are referring to? This will help us understand the issue accurately and provide you with the correct solution.
Thank you for your cooperation.
Sources:
How to Fix “Either ‘name’ or ‘item.name’ should be specified” Error » Rank Math
How to Install Rank Math Using an FTP Client on Your WordPress Website
How to Prevent Modified Date of Your Blog Posts from Being Updated » Rank MathIt has seem to have gone away!
Regards,
Steve
Hello,
Thank you for contacting Rank Math support.
The code was showing because you have wp_debug mode turned on and set to display errors.
Please edit your wp-config.php file and modify the
WP_DEBUG
mode. The wp_debug line will usually look like this:define( 'WP_DEBUG', true );
And the line to display the errors will look like this:
define( 'WP_DEBUG_DISPLAY', true );
Set either (or both) of the two to
false
to rectify the issue – so it does not come back again.We hope this helps clarify the issue. Please let us know if you have any other questions or concerns.
How do I do that?
Talk Soon,
Steve
Hello,
You can make use of the FTP or CPanel’s File manager to access your wp-config.php file. If you want us to do this for you. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Now my website won’t load after deleting woocommerce demo products but the admin area does.
Curv-EV.ca
Talk Soon,
Steve
Hello,
To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
The ticket ‘Code seen at top of dashboard’ is closed to new replies.