Classic Editor Window No Longer Opens in Editor

#607810
  • Resolved Anonymous
    Rank Math free

    Hi! I love the plugin, btw. I noticed that I’m unable to open the Classic Editor tab. It’s enabled for pages, and showing up, but is minimized and when I try to open it nothing opens.

    Happening both in sidebar and main column:

    https://imgur.com/a/vuqWq9w

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math. If I understand you properly, the Rank Math meta box is showing but not expanding in the classic editor. Let me know if I didn’t understand the problem properly.

    There are a few possible reasons why the meta box might not show up or expand properly. Here are some steps you can try to fix the problem:

    • Clear your browser cache and cookies and reload the page editor.
    • Check your browser console for any JavaScript errors and share them with us. You can access the browser console by pressing Ctrl+Shift+J on Windows or Cmd+Option+J on Mac.
    • Disable any caching plugins or services on your website and see if the meta box expands.
    • Try using a different browser or device and see if the meta box works.

    This issue might also be occurring due to conflict with another of your plugins/themes. You can check for plugin conflicts by following this guide: https://rankmath.com/kb/check-plugin-conflicts/

    Please try these steps and let us know if they resolve your issue. If the issue persists after following these steps and checking for plugin conflicts – then we might have to take a closer look at your website. Let us know how it goes.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Hey, thanks for the reply and support. I’m not sure what happened but it’s now cleared up and is opening. Not sure what got tweaked, but they’re now showing. 😜

    Cheers

    Hello,

    Thank you for getting back to us and for your kind words. We are glad to hear that your issue is resolved and you can open the Classic Editor tab now. Sometimes, it could be a temporary glitch or a conflict with another plugin or theme that causes the tab to not open properly.

    I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Classic Editor Window No Longer Opens in Editor’ is closed to new replies.