Charged money and don’t know why

#803051
  • Resolved Anonymous
    Rank Math free

    Hello,
    Recently (8 of May 2024) I saw tha I was charged 92.09 EUR fro FS * rank fsprg NL and I don’t know why.
    If there was a mistake please refund my money.
    If you want any additional information please contact me.
    Thank you.

Viewing 1 replies (of 1 total)
  • Hello,

    We do not see any subscription on the account you have used to open this ticket.

    Can you please search and forward a receipt from FastSpring.com so we can locate the transaction, perhaps it was done on an alternate account.

    We look forward to hearing back from you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Charged money and don’t know why’ is closed to new replies.