Category redirection error

#29976
  • Resolved Anonymous

    5 years, 6 months ago

    Rank Math free

    Hello,

    All Categories are working perfectly but one is auto redirecting to the article and I don’t know why this is happing. I do not want Redirection any of the categories.

    This is the category
    https://www.infospot.in/torrent/

    This is the article
    https://www.infospot.in/torrent-everything-you-should-need-to-know/

    I am not sure this is happening by RM Redirection option or have some other issue. And I have checked all Redirection setting that I haven’t set any Redirection.

    Please do let me know what is the issue and how can I fix it?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Michael Davis

    5 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for getting in touch with us and sorry for the inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous

    5 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    RankBot

    5 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Category redirection error’ is closed to new replies.