Category not updating in URL

#18028
  • Resolved Anonymous

    5 years, 9 months ago

    Rank Math free

    Hi
    I have recently installed Rank Math. All was fine until yesterday afternoon where when I have the Rank Math plug in activated it doesn’t update the category in my URL titles. If I deactivate the plug in the category then updates to what it should be. If I deactivate the plug in it again reverts back to the incorrect category. I’ve just updated the plug in and it still didn’t fix the error

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    5 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I cannot reproduce this problem on my end, do you have access to the “Make term primary ” feature on the category selection box?
    This feature is not available in the Gutenberg editor.
    If you have the primary term selected, please check whether the issue could be stemming from a conflict by performing these steps: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Anonymous

    5 years, 9 months ago

    Rank Math free

    I’ll keep it open in here thanks and delete the other. Still waiting on help. Do you not have an email address we can contact>

    Anonymous

    5 years, 9 months ago

    Rank Math free

    Sorry just seen there is a reply here. I have Gutenberg so I don’t have that feature. So is there no fix with Gutenberg?

    • This reply was modified 5 years, 9 months ago by .
    Anonymous

    5 years, 9 months ago

    Rank Math free

    The issue didn’t exist when I first started using Rank Math

    Michael Davis

    5 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Could you please install the classic editor plugin and set the primary term and check if this will still be reproduced?
    https://wordpress.org/plugins/classic-editor/

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    5 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Category not updating in URL’ is closed to new replies.