Hello, we apologize for the inconvenience you are facing with your Rank Math Pro subscription activation. If you are unable to see and activate your Rank Math Pro subscription, please ensure that you have followed the correct steps outlined in our knowledge base articles:
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Where Is My Rank Math PRO License Key?
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How to Upgrade to Rank Math PRO
If you have followed these steps and are still experiencing issues, please reply to this ticket, and a human agent from our support team will assist you further. Thank you for reaching out to us.
Sources:
Where Is My Rank Math PRO License Key?
How to Upgrade to Rank Math PRO » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting support.
The PRO subscription is with the email address we shared in the sensitive data section.
If you would like us to merge the accounts please let us know the preferred email address to keep using.
Looking forward to hearing back from you.
Oh man, I’m getting old.
Thanks for the tip.
Hello,
If this solution is agreeable, please confirm which email address you want to retain as your primary account and which one you wish to discard?
Could you please share the email ID in the below format:
Make this email primary : { prefered primary email here }
Discard this email : { email to be discarded here }
Once we receive your confirmation, we will merge the accounts and ensure that all your purchases, are available under your preferred account.
We really look forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.