Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hey.
I wanted to report that the problem is happening with my website too since a few days. The social meta title isn’t working.
Hello @Chirag Mittal,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Have you checked for conflicts using the health check plugin as in the provided solution above? Please let us know so we can help further.
Looking forward to helping you. Thank you.
Yup. I did check for the conflicts, but i didn’t find any. Neither their was a change in my plugin setup recently (no plugin installed/deleted). The issue starting appearing from a few days back, and probably is due to Rank Math’s latest update. Please check, and if needed, i can install a older version of plugin to test if it works in previous version
Hi
I am facing the same issue. Only on the latest post that I did publish this week. I can’t save the meta description. It goes back to standard excerpt after I preview or reload the page.
Hello,
@chiragmittal and @admin2610 , could both of you open a thread with the issue so we can help you with this? (We need you in your own thread so you can enter data in the Sensitive Data section if needed)
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
