Can’t place a focus keyword

#51247
  • Resolved Anonymous

    5 years, 3 months ago

    Rank Math free

    I have been having difficulty in putting a focus keyword. When am writing an article I can see the rank math score increasing but once I update my page and reload the pages from my dashboard, all my scores revert to 0 because the keyword or keyword phrase that I inserted had been automatically deleted. I tried turning off all my plugins on both websites and only activating the rank math plugin but the same problem keeps happening. How do I go about this problem? Am currently using the genesis framework on both websites.

    • This topic was modified 5 years, 3 months ago by .
Viewing 9 replies - 1 through 9 (of 9 total)
  • Anonymous

    5 years, 3 months ago

    Rank Math free

    may I get some assistance, please!

    Michael Davis

    5 years, 3 months ago

    Rank Math pro

    Hello,

    Thanks for getting in touch with us and sorry for the delay in getting back to you.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous

    5 years, 3 months ago

    Rank Math free

    Hello,

    Can you please check further?

    Thank you.

    • This reply was modified 5 years, 3 months ago by .
    Alberto

    5 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am sorry but you didn’t add any website URL in the Sensitive Data section so we don’t know the website where we have to log in to check the issue. Could you check it?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Anonymous

    5 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    5 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    5 years, 3 months ago

    Rank Math free

    I have corrected the info.

    Todd

    5 years, 3 months ago

    Rank Math free

    Hi,

    We are so sorry.

    We have received the logins and we are checking this in more detail.

    We will get back to you very soon.

    Thank you.

    Pratik

    5 years, 3 months ago

    Hello,

    I am getting 403 error when I try to update the post after changing Rank Math settings. It looks like WordFence plugin has created a rule in Firewall settings to block the Rank Math’s updateMeta endpoint. Please check the screencast I added in the Sensitive Data Section.

    Please contact your hosting team and ask them to whitelist/remove Rank Math’s updateMeta link from Firewall Settings. That should fix the issue.

    I hope that helps.

    RankBot

    5 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Can’t place a focus keyword’ is closed to new replies.