Can’t get analytics data to display

#592632
  • Resolved Anonymous
    Rank Math free

    I am unable to display my analytics data within RankMath. I have tried every option in the help article. Any help would be appreciated.

    I have copied the system info and pated it into the sensitive data field below.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to follow the steps below to create a troubleshooting log so that we can check the issue further for you.

    1. At first add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );
    

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending  or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    This is how it should look like:

    When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    Thank you for your help. I wasn’t able to upload the files to WeTransfer, but here is the link to the files on my Drive.

    https://drive.google.com/drive/folders/1nDI9xXM5w91EeooX2KoUiAxrV_ENFRDJ?usp=sharing

    It looks like running that code did work – I am receiving analytics now.

    Hello,

    Thank you for the update.

    The log seems fine as you have mentioned that it is already working fine now.

    Let us know if the issue still persists or need assistance regarding the Analytics feature.

    Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Thank you! I appreciate your help.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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