Hello,
We apologize for the inconvenience you’re experiencing with connecting your Rank Math account. It seems like your site URL has changed since you connected to Rank Math. This could be the reason why it’s showing as not connected.
To fix this issue, you can reconnect your website with your correct Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help. If the page shows Connected, choose Disconnect Account so that you can reconnect your website with your correct Rank Math account. Then, click the Connect Now button and ensure you choose the correct Rank Math account associated with your PRO license.
Once your website is successfully connected with your Rank Math PRO account, you will see that status on the Help page of your WordPress dashboard and in your Rank Math Websites section.
If you’re still facing any problems or have any queries, please feel free to contact our support team, and we’d be happy to help you at any given time.
I hope this helps!
Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
