cant add content credit

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

If you’ve available credits on your Rank Math account then they should automatically be applied to your websites. Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you are able to see the correct Content AI credits.

If the credit count is correct on your account but not on your website, please head over to your WordPress dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account once again.

https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw

After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

Please note that the option to allot Content AI credits to individual websites is part of our client management features and is available only in the Business/Agency subscriptions. In Rank Math free and PRO subscription, the credits can be used across all the connected websites.
https://rankmath.com/kb/how-to-use-content-ai/#assign-content-ai-credits

Hope that helps and please don’t hesitate to let us know if you have any other questions.

Thank you.