Cannot see RM on Divi Page Builder – New Site

#804206
  • Resolved Anonymous
    Rank Math free

    I do not have the option appearing on my page builder below the content where I can use RM. It appears in the side bar, but on my other sites it shows in the main page builder section underneath the DIVI them I am using.

    Brand new site

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    I’m sorry to hear that you are facing issues with Rank Math not appearing in the main page builder section of your Divi theme on your new site.

    To ensure Rank Math appears below the content in the main page builder section, you might need to check if the SEO controls are enabled for the specific post type you are working on. Here’s how you can do it:

    1. In your WordPress Dashboard, go to Rank Math SEO > Titles & Meta.

    2. Select the post type you are working on (e.g., Pages) from the list of post types and taxonomies on the left-hand side.

      Select Post Type/Taxonomy

    3. Scroll down and make sure the Add SEO Controls option is enabled for that post type.

      Enable Add SEO Controls option

    By following these steps, you should be able to see Rank Math in the main page builder section underneath the content in your Divi theme. If you continue to experience difficulties, please feel free to reach out to the Rank Math support team for further assistance by opening a support ticket here.

    I hope this helps! Let me know if you need any further assistance.

    Sources:
    How to Add LocalBusiness Schema in Divi (Multiple Locations)
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    Anonymous
    Rank Math free

    SEO controls are on

    Hello,

    Please ensure that you’re using the latest version of Rank Math and Divi plugins on your site:
    https://rankmath.com/changelog/free/

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We apologize for the inconvenience you are facing with logging into your Rank Math account with the PRO subscription.

    If you are still unable to access your account, please try resetting your password by clicking on the “Forgot Password” option on the login page. This will allow you to reset your password and regain access to your account.

    Let us know how this goes. Also, let us know if you have further questions or concerns.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Cannot see RM on Divi Page Builder – New Site’ is closed to new replies.