Hello,
I apologize for the issue you are facing with connecting your website to Rank Math. To resolve this, please follow these steps:
- Head over to your WordPress Dashboard and navigate to Rank Math SEO → Dashboard → Help.
- Click on Disconnect Account to disconnect your current Rank Math account.
- Click on Connect Now and select the correct Rank Math account associated with your PRO license.
- Finally, click on OK, ACTIVATE NOW to reconnect your website with the correct Rank Math account.
If you encounter any issues during this process, please ensure that you are using the correct login credentials for your Rank Math account. If the problem persists, please reach out to our support team for further assistance.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
How to Get Rid of “No Connected Websites Found” Message » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
W tried to login but the credentials seems to be incorrect.
Please refer to the screenshot below :
https://monosnap.com/file/VFT2wZ84v77tx5shmnpVkR3YeQ1rP4
Could you please reshare the correct credentials.
We really look forward to helping you.
Thank you.
I was able to connect the website, but the Content AI credits I purchased still do not show up.
Wordpress site admin login:
U: n*****@r***************
P: Rheia#4636!
Thnaks
Hello,
We have fixed this on our end and the credits are now showing on your website. Please check.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
