Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
I checked and figured out that the Multicollab plugin is causing the issue. If you disable it, the close button is visible in the snippet editor.
Please get in touch with the support of the Multicollab plugin and inform them about the issue. They should be able to fix it on their end.
Let us know how that goes. Looking forward to your update.
Hi Jaideep,
Unfortunately this doesnt seem to have solved the issue. I have deactivated the multicollab plugin but the issue remains.
Please let me know what else can be done
Josh
Hello,
I logged into your site without changing any plugins or any settings and it worked for me, see video: https://i.rankmath.com/v/mT2onc
Perhaps it is not working for you as you have not yet cleared your browser’s cache.
You may also try it from a different browser.
Let us know if that helps.
Looking forward to help you.
Hello,
Glad that everything has been sorted out.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
