caninocal url issue

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

The protocol that our plugin uses for your canonical URL is taken from your WordPress’s URL settings under the General Settings. So, please navigate to your WordPress Dashboard > Settings > General, and from there make sure you have the correct URL in the WordPress Address (URL) field.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.