Cancel Subscription Website no longer active

#772416
  • Resolved Anonymous
    Rank Math free

    Hello, sorry to cancel as I love RankMath, but this license is no longer needed. Please refund the charge of 95.88.
    Order ID: RANKMATH240324-7314-30398B

    Thank You

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support.

    Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the subscription happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).

    You can cancel the automatic subscriptions by following this guide:
    https://rankmath.com/kb/cancel-subscription/

    We sent out an email reminder 7 days prior to the charge. Please let us know if you did not receive the email so we can assist you further.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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