Cancel subscription

#613877
  • Resolved Anonymous
    Rank Math free

    Hi,

    I want to cancel my subscription. I followed your instructions but I never received an email after I submitted the form in CHANGE PAYMENT METHODS. I checked my SPAM folder too.

    Please take a look at this.

    Kindest regards,

    Eleni

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support.

    We’re sorry to see you go, but if you wish to cancel your subscription, you can follow the steps illustrated in this tutorial:
    https://rankmath.com/kb/cancel-subscription/

    Please use the email address of your FastSpring account.

    If you face any issues while canceling, please do reply, and we will forward your cancellation request to the concerned team.

    Hope this helps. Don’t hesitate to get in touch if you require any further assistance.

    Anonymous
    Rank Math free

    Like I said, I submitted the form but I never received an email from FastSpring. Please forward my request for cancellation to the concerned team.

    Hello,

    We have successfully canceled your first subscription, and you won’t get billed for its renewal.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Cancel subscription’ is closed to new replies.