Can’t add google services to my website.

#693319
  • Resolved Anonymous

    1 year, 9 months ago

    Rank Math free

    My website is not appearing when trying to connect it to google services. I have done the steps to refresh tokens and waited an hour… I got to the last step of “Copy system info to clipboard” but I am not sure where to paste it. I need help. See copied info from clipboard below.

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    I’m sorry to hear that you’re experiencing issues connecting your website to Google services. Thank you for providing the system info. To assist you further, I’ll need to take a closer look at the information you’ve copied.

    Please use the “Assign to Agent” button below to assign this ticket to me, and I’ll be able to help you with the next steps.

    Thank you for your patience, and I look forward to resolving this issue for you.

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Connect Your Google Account With Rank Math SEO » Rank Math
    How to Add User to Google Search Console » Rank Math

    Anonymous

    1 year, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    1 year, 9 months ago

    Rank Math free

    Thank you. What do I need to do now? I tried to reconnect and the website is still not showing up.

    Jitendra

    1 year, 9 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for the issue you are facing.

    You are not using the updated version of Rank Math.

    Can you please update the plugin to the latest version, clear your site’s cache and check if that fixes the issue for you?

    If still facing issues, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Can’t add google services to my website.’ is closed to new replies.