buy content AI appears connected to the website and in wordpress too, but it doe

Hello,

Thank you for reaching out to us. I’m sorry to hear that you are facing issues with Content AI even though it appears connected to your website and WordPress.

If you have already purchased Content AI credits but are still encountering prompts to buy it when trying to edit a post, there might be a need to refresh the credits. To do this, please follow these steps:

1. Go to your WordPress Dashboard.
2. Navigate to Rank Math > General Settings > Content AI.
3. Look for an option to refresh the credits. It might be labeled as “Refresh Credits” or similar.

After refreshing the credits, try editing a post again, and the issue should be resolved. If the problem persists, please let us know so we can assist you further.

Thank you for your patience, and we are here to help with any additional questions or concerns you may have.

Sources:
Resolving Content AI Related Issues » Rank Math
Content AI – Your Personal AI Assistant by Rank Math

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.

Let us know if this fixes the issue.

Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.