“Bulk images editing” problem: fields are not allowed for editing

#46056
  • Resolved Anonymous

    5 years, 4 months ago

    Rank Math free

    Hi, guys!
    Thank You for your job and great plugin.

    I got such problem:
    1. images (media) are enabled for bulk SEO editing: http://joxi.ru/BA0Mn8yCMN0x1r
    2. when I go to medialibrary and want to edit title or ALT text — I push the pencil.
    3. …interface changes — and the fields become look as they ready to be edited…
    4. …but they are not clickable in fact , and I cannot change neither ALT, nor title.
    http://joxi.ru/MAjG7gvij8VyZr

    is there any solution?
    Thanks!

Viewing 15 replies - 1 through 15 (of 20 total)
1 2
  • Anonymous

    5 years, 4 months ago

    Rank Math free

    SOLVED!
    There is a conflict with the “Real Media Library” plugin (custom categories/folds in the library). It magically blocks fields for editing. After deactivating RM works well.

    May be, this topic will be useful for other users with the same problem.
    Thanks!

    Anonymous

    5 years, 4 months ago

    Rank Math free

    The next problem appears lol )

    1. when i try to edit ALT texts in a “bulk mode” — the field becomes empty (early ALTs disapper and are not edited. Only new value can be put in).
    3. …than i save a new ALT — and it appears in the field correctly.
    4. But when i refresh the page — early ALT text replace new one.

    before bulk edited:http://joxi.ru/nAyBLOaFgWOoMr
    in a bulk mode: http://joxi.ru/Dr8vWDGhopVe62
    after saving: http://joxi.ru/ZrJNOb6uwNJEyr
    after refresh:http://joxi.ru/KAgk7NbIEVRwZA

    If I edit ALT in a grid view — there is no such problem: I just put a new aLT and it’s automatically saved.

    Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am sorry but I cannot replicate this issue on my end. Here is a screencast with the same steps that you described : https://www.awesomescreenshot.com/video/35821?key=1ae5d8c2742526f06a302ff75baf1d85

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Anonymous

    5 years, 4 months ago

    Rank Math free

    hello, Michael.
    Thanks for reply.

    1. I deactivated all plugins besides RM to check the compatibility. Nothing changes.
    2. I ‘ve created a new local site with absolutely clear WP installation (=new DB, up-to-date version from the official site 5.4) for testing. Added some photos and activated just one plugin RM.

    Check it, please
    https://www.awesomescreenshot.com/video/36976?key=e26e9a362a26b0596296b3599ade100a

    • This reply was modified 5 years, 4 months ago by .
    Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous

    5 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    5 years, 4 months ago

    Rank Math free

    Hi Dmitry,

    I am not able to check for the conflicts. I am getting this error:
    null

    As my colleague said, it is working fine on our setup so you have to find out what is causing it to not work on your website.

    If you manage to install the Health Check plugin, we would be more than happy to take another look.

    https://rankmath.com/kb/check-plugin-conflicts/

    Thank you.

    Anonymous

    5 years, 4 months ago

    Rank Math free

    hi, Todd!
    i’ve activated this plugin just now. (it had beed already installed). Check it please.

    I wish also note that I got this problem also on absolutely clear WP installation (new db, default themes and plugins).

    Thank you

    Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Your site is responding with a 400 error code when performing the UpdateMetaBulk Json endpoint which might suggest that your server is affecting the update logic.

    Would you mind checking whether the same error can be reproduced on a local version of the site?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Anonymous

    5 years, 4 months ago

    Rank Math free

    Hello, Michael!

    Yes, the same problem appears locally.
    (The screencast I sent earlier with the new WP installation with the default plugins and themes was also made on my local computer/server).

    Thank you for the assistance.

    Todd

    5 years, 4 months ago

    Rank Math free

    Hi Dmitry,

    I have been able to replicate the issue. I am so sorry about the trouble this must have caused.

    I have alerted the dev. team and we will update you when there is an update.

    Thank you.

    Anonymous

    5 years, 4 months ago

    Rank Math free

    Many thanks for support and assistance!

    Todd

    5 years, 3 months ago

    Rank Math free

    Hi,

    Thank you, we will get back to you.

    Anonymous

    5 years, 3 months ago

    Rank Math free

    Hi, Todd!
    sorry for inconvenience. just would ask about news with this feature? )

    Todd

    5 years, 3 months ago

    Rank Math free

    Hello,

    We have fixed this issue internally and we are preparing a release. It will be released within this week.

    I appreciate your patience.

    Thank you.

Viewing 15 replies - 1 through 15 (of 20 total)
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The ticket ‘“Bulk images editing” problem: fields are not allowed for editing’ is closed to new replies.