Hello,
We apologize for the inconvenience you’re experiencing with the “Titles and Meta” tab. It seems like you’re encountering an issue when trying to save the changes related to the meta-robots settings for product attributes and filters.
This issue might be related to a timeout or a session expiration. To address this, we recommend trying the following steps:
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Before making any changes, please ensure that you have the latest version of the Rank Math plugin installed on your website.
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After enabling the option to manually configure meta-robots and checking the “Do not index” box, try saving the changes again. If you encounter the “The link you clicked on has expired” error, please refresh the page and try saving the changes once more.
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If the issue persists, please try clearing your browser cache and cookies, or use an incognito/private browsing window to see if the issue is related to your browser’s cache.
If the issue still persists after following these steps, please use the available buttons to assign this ticket to a human agent from our support team. They will be able to further investigate and assist you in resolving this issue.
Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
Rank Math ‘Titles and Meta’ Options and Settings
How to Fix Submitted URL Marked ‘NoIndex’ Error » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please try to follow the steps from this guideline and see if that works for you?
https://rankmath.com/blog/the-link-you-followed-has-expired/
Let us know how it goes. Looking forward to helping you.
Thank you.
Unfortunately this instruction did not help(
Also this page takes much longer to load than the others
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Added access credentials
Also hint, while you will check I can be in the WordPress admin area or not, since I work through the admin area.
Good morning!
Are you here?
I just see you’re not answering.
Hello,
Your website has a lot of taxonomies which causes the server to exhaust all the resources when saving the Titles & Meta settings from our plugin because we save that data for all CPTs and taxonomies at the same time.
Our recommendation is that you either remove the number of taxonomies or you would need to increase the server resource by quite a big margin to be able to work and save the data correctly.
Don’t hesitate to get in touch if you have any other questions.
