Bug

#682263
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 10 months ago

    Hello, I apologize for the inconvenience you are facing with the sitemap. It seems that there is an issue with the subpages being listed under the wrong section in the sitemap.

    To resolve this issue, you can try the following steps:

    1. Check the settings in Rank Math to ensure that the pages are correctly categorized.
    2. Verify that the parent-child relationships of the pages are set up correctly in WordPress.

    If the issue persists or if you have further questions, please feel free to reach out to the Rank Math support team for assistance. You can contact them through their support page: Rank Math Support

    I hope this helps! If you need further assistance, don’t hesitate to ask.

    Sources:
    How to Configure Sitemaps in Rank Math – Best Settings and Tips
    Using Rank Math’s Local SEO Module » Rank Math

    Reinelle

    1 year, 10 months ago

    Hello,

    Apologies for the inconvenience.

    For troubleshooting, please try deactivating the Rank Math HTML sitemap feature and enabling it again to realign the child pages.

    If the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Bug’ is closed to new replies.