Browser tab Description not changing - Support

Resolved Anonymous
1 year, 5 months ago

Rank Math free

The description on browser tab is not updating even after changing many times.

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year, 5 months ago
Hello,

I’m sorry to hear that you are facing an issue with the description not updating on the browser tab even after making changes multiple times. This could be due to various reasons, such as caching or indexing delays.

To troubleshoot this issue, please follow these steps:
1. Check Google Cache: Verify when Google last updated the cache for your page. You can do this by searching for your page on Google, clicking the small arrow next to your domain, and selecting Cached. If the cache date is before your changes, you need to wait for Google to re-crawl and re-index the page.
1. Wait for Re-indexing: Sometimes, Google may choose to display a different meta title/description based on search intent. If your changes are not reflected immediately, it might be due to Google’s algorithm deciding to show different information.
If after following these steps, the issue persists, please reply to this ticket, and a human agent from our support team will assist you further.

Thank you for bringing this concern to our attention.

Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Google Shows A Different Meta Title/Description For My Site » Rank Math
Bulk Editing Options in the Rank Math SEO Plugin
How to Set Product Meta Description Using Rank Math » Rank Math
Social Media Options in Rank Math
Adetayo
1 year, 5 months ago
Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

This is usually caused by some sort of blockage on the route to save the metadata on the website, a conflict with plugins, a javascript error, or a firewall-related issue.

Here is how you can fix it:
- Firstly, ensure that you have the latest version of Rank Math installed on your site.
- Check if your firewall or security plugin is blocking access to Rank Math’s files. You can do this by looking at your firewall logs and seeing if there are any blocked requests to these files:
```
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
/wp-json/rankmath/v1/getFeaturedImageId
/wp-json/rankmath/v1/getHead
```
  If you see any blocked requests, you need to whitelist Rank Math and its files in your firewall or security plugin settings.
Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

We hope these steps help you solve the problem. If you still can’t update the metadata, please let us know. We’re always happy to help.

Thank you for choosing Rank Math.
RankBot
1 year, 4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Browser tab Description not changing’ is closed to new replies.