Hello there,
We appreciate your interest in Rank Math Pro and we are sorry to hear that you are having some trouble with your purchase.
We would love to help you out and make sure that you get access to Rank Math Pro as soon as possible. However, in order to do that, we need some information from you.
Can you please tell us what email address did you use when you bought Rank Math Pro? This will help us locate your order and verify your account. Please share your email address with us in the sensitive data section of this ticket. This is a secure section that only our support staff can see.
Thank you for using Rank Math.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hey, i found it! Thank you. 🙂
Hello,
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
