Bought Pro but it’s not showing

#775811
  • Resolved Anonymous

    1 year, 5 months ago

    Rank Math free

    Hi! Just upgraded to pro but i’m not able to find it in my active subscriptions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 5 months ago

    Hello,

    We apologize for the inconvenience you are facing after upgrading to Rank Math PRO and not finding it in your active subscriptions. To resolve this issue, please follow these steps:

    1. Log into your Rank Math account using the email address associated with your PRO subscription.
    2. Navigate to the Subscriptions tab from the left sidebar as shown in this screenshot: Open Subscriptions tab in Rank Math account area.
    3. If you still do not see the PRO subscription, it is possible that you used a different email address for purchasing Rank Math PRO. In that case, log out of your Rank Math account and log back in using the correct email address associated with your Rank Math PRO subscription.
    4. Once logged in with the correct email, try the above steps again to activate your Rank Math PRO subscription.

    If you encounter any further issues or need assistance, please feel free to reach out to our support team directly by submitting a ticket here. We are available 24/7 to assist you.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve this for you.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?
    How To Upgrade Your Rank Math PRO Subscription » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Rakibuzzaman Siam

    1 year, 5 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We can see that your profile badge has already changed to PRO.

    You can check the subscription details here:
    https://rankmath.com/my-account/subscriptions/

    Please have a look at this easy-to-follow guide to properly install and setup Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    RankBot

    1 year, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Bought Pro but it’s not showing’ is closed to new replies.