Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
We can see that you’ve purchased the content AI credits under the current account. Your personal email address is used as the billing email address only.
If you’re unable to see the credits on your website under the current account, please make sure you’re logged in and connected Rank Math with the correct account.
After that, try disconnecting and reconnecting your Rank Math account to see if this resolves the issue for you.
Let us know how it goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
