Bought a content AI subscription but it doesn’t show in my account.

Hello,

Thank you for contacting Rank Math support and we apologize for any trouble you are having with Content AI. We are here to help you resolve it as soon as possible.

To make sure that Content AI works properly, please follow these steps:

• Update your Rank Math plugin to the latest version. You can find the changelog here.
• Clear the transients in your database. You can do this by going to Rank Math > Status & Tools > Database Tools > Remove transients.
• Disconnect and reconnect your Rank Math account. You can do this by going to Rank Math > Dashboard > Help and clicking on Disconnect Account.
• After disconnecting your account, click on Connect Now to reconnect it. Make sure you select the correct account and click on OK, Activate Now.
• Refresh your credits for Content AI. You can do this by going to Rank Math > General Settings > Content AI and clicking on the refresh credits icon at the bottom of the page. Here is a screenshot for your reference:
  

Please try these steps and let us know if they solve your issue. If not, please let us know and we’ll be happy to investigate it further.

Thank you for choosing Rank Math. Have a great day!

Hello,

Rank Math’s Content AI offers several advantages compared to ChatGPT:

First, it is integrated within WordPress platform, allowing you to access AI-powered content suggestions directly from your WordPress dashboard. In contrast, ChatGPT requires you to use a separate platform for content suggestions, which can be time-consuming and inconvenient.

Second, Saves your time by eliminating the need to switch between platforms. You can write and optimize your content within WordPress itself, without the hassle of going back and forth between different tools.

third, Rank Math’s Content AI provides personalized content recommendations tailored to your target audience. It suggests tone of voice, language, and other elements to enhance audience engagement. This personalized approach can help you create content that deeply connects with your audience.

Overall, Rank Math’s Content AI provides a user-friendly, integrated, and efficient solution for content creation and optimization within WordPress, offering a seamless experience compared to using separate platforms like ChatGPT.

Complete Content AI Tutorial here: https://rankmath.com/kb/wordpress/content-ai/

You can also check our video tutorials about the new Content AI 2.0 here:
https://youtube.com/playlist?list=PLsq48xCzb38kmhOe0PVA0wEhRQC39l2py&si=2CD38pTfRc3Ves7g and
https://www.youtube.com/watch?v=o5EADAp1wqk&t=1748s

However, if you have already made up your mind, we would love to process this refund as per our 30 day refund policy but can you please let us know what you didn’t like about Content AI. This will help us make it better so you can give it another shot in the future.

Let us know if you need assistance with anything else.

Thank you.