Blank Page Sitemap: I’ve tried everything

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be caused by one of your other plugins/themes.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how this goes.

Thank you.

Let us know how this goes.

Thank you.

Hello,

We are sorry that you are still experiencing this issue.

To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.

• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your patience. We are always here to help, please do not hesitate to communicate any concerns or questions you may have.

Thank you for choosing Rank Math.

Hello,

We’ve checked your website and found that the issue was occurring because of some Unicode characters on your database entries. However, we’ve fixed them from your wp_option table and now the sitemap is working properly without any issues. Please check the screenshot in the sensitive data section for your reference.

Hope that helps and please don’t hesitate to let us know if you have any other questions.
 
Thank you.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.