Hello, we apologize for the inconvenience you’re experiencing with the VAT deduction. If you’re trying to purchase the Rank Math PRO plan and are encountering issues with entering your VAT ID, please ensure that you have disabled any Proxy or VPN service on your computer. Once done, navigate to the top-right corner of the checkout page and click the Region / Language dropdown menu. Then, select Spain as the region and country where the business is registered. After doing so, you can enter your VAT ID again.
If you continue to experience issues with the VAT deduction, you can also claim a refund after completing your purchase by contacting FastSpring’s consumer support here.
If you need further assistance, please feel free to reach out to our support team directly from here. We’re here to help!
Sources:
Why Does Rank Math Charge VAT/GST? » Rank Math
How to Download or Update My Invoice » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
