Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
We moved your subscription to the desired email address.
Please check on his end if everything is working as expected.
Nevertheless, as FastSpring, our payment processor, will be sending you billing alerts to your email, you will need to replace the email address with the desired one in your billing address by getting in touch with them.
You can use the following contact form: https://fastspring.com/consumer-support-form/
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
