Hello,
We apologize for any inconvenience this may have caused. It seems there might have been a billing issue with your account. To assist you further and investigate the double charge, we kindly ask you to provide us with your account details and the transaction IDs for both charges. Once we have this information, we’ll be able to look into the matter and provide you with a resolution.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
I sent the information to this email address. s******@r***********
Hello,
We are not able to locate your purchase. Please share the receipt you must have received from FastSpring or the email address you used to purchase the PRO plan so we can assist you further.
You can also share the last 4 digits of the card you used or the last name and email of your Paypal account.
Looking forward to helping you.
The email may have been s************@p*************. I can not find the invoice at this time. I don’t recall one being sent.
s*************@p*************, s*************@p******** or s*************@p****. They are all the same email account.
I found it m************@g********
I dont want the contentai
Hello,
We have located the account with the purchase and it seems the recent Content AI transaction has already been refunded 2 days ago.
Can you please confirm this from your end?
Looking forward to helping you.
Hello,
Glad that everything is sorted.
Don’t hesitate to get in touch if you have any additional questions.
We are here to help!
