Bad gateway

#634038
  • Resolved Anonymous

    2 years ago

    Rank Math free

    I just did a keyword analysis for 500 credits. It ended with “bad gateway”. Had to do it again and I’m quite frustrated that I had to pay 2×500 credits for that. 🙁

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    2 years ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Once done, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Bad gateway’ is closed to new replies.