author setup urgent !!! - Support

Resolved Anonymous
5 years, 2 months ago

Rank Math free
https://prnt.sc/sv0s9v

this setting changes / breaks my user slug!!! can I disable it?
I would also recommend that you disable this feature initially, and if the user needs it, they can enable it.

this function also affects the role of the user and admin. in General, in my WordPress theme, this is the second function of the rankmath plugin, which does not work
- This topic was modified 5 years, 2 months ago by . Reason: spelling error

Viewing 9 replies - 1 through 9 (of 9 total)

Alberto
5 years, 2 months ago

Rank Math business

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Sorry for the issue you are facing.

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Please let us know if you find the culprit.

Only the site admin would know and your users won’t be affected by this troubleshooting.

Looking forward to helping you.

Anonymous
5 years, 2 months ago

Rank Math free

Alberto this is the most idiotic response from support!

you say that like your plugin “above all” and he is the most important.
THIS IS THE HEIGHT OF ARROGANCE!

Yes, this is a conflict with the plugin, but the conflict with your plugin and I need to disable it in your plugin, and not in any other!!!

and I asked this clearly! https://prnt.sc/sv0s9v can I disable this in your plugin!!!???
Michael Davis
5 years, 2 months ago

Rank Math pro
Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I have forwarded your request to the dev team, in the mean time you can customize the following function to change the author base.
```
/**
 * Allow developers to change the author base.
 *
 * @param string $base The author base.
 */
add_filter( 'rank_math/author_base', function( $base ) {
 return $base;
});
```
Looking forward to helping you. Thank you.
Anonymous
5 years, 2 months ago

Rank Math free

Hello,

despite the two options that don’t work in your plugin 1 – nofollow, 2 – slug. there are some non-objective reasons why I want to use your plugin.

And so.. please tell me
A) how long the dev team will be able to consider this request, when I can get a response?
B) if this feature possible, approximate dates for adding this feature

Todd
5 years, 2 months ago

Rank Math free

Hi Sergey,

That option is disabled when you use the Easy Mode:

You can switch from the top right corner at WordPress Dashboard > Rank Math > Dashboard.

About your issue, we first need to be able to replicate it.

Please tell us how we can replicate the issue so we know that the issue is with Rank Math and with a particular setup. We are not questioning your competence, we have a proper procedure to follow before we determine a problem is caused by Rank Math.

From our end, everything works fine. Here’s a screencast:
https://i.rankmath.com/i0NSQx

You can create a screencast using loom.com and share that with us so we can see the issue and determine what might be causing it. Till now, all you have said is that there is a conflict. That is not enough information for us to determine the issue or to replicate it.

Anonymous
5 years, 2 months ago

Rank Math free

you’re getting to the point.although I’m not sure you understand it…

1 – what is it Easy Mode!? how to enable it. please screenshot

2 – show me the url of these users https://prnt.sc/swop7s and preferably replace “author” with something else, such as a “vendor”…

Rank Math
5 years, 2 months ago

Hello,

1. Please check the following screencast to switch between the modes:
https://i.rankmath.com/rvM6X7

The option is not enabled by default. Here’s a screencast of the Rank Math set up on a fresh installation:
https://i.rankmath.com/PpSint

Unless you are using some custom function on your site, the default URL structure of the author profile is like this:
https://sitename.com/author/admin/

Replace sitename with your site’s address.

admin is the slug assigned to the user profile for which you are checking the URLs:

You can copy the URL and check the last part to know the slug.

Once you know the slug of the author profiles, you can change them using the option from the Rank Math plugin:
/wp-admin/admin.php?page=rank-math-options-titles#setting-panel-author

2. For the NoFollow all external links and opening them in the new tab, that was fixed in one of the recent beta updates.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

$beta update$

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

With that said, while we are at it, we highly recommend going through the following guides to set up the plugin completely and correctly:
https://youtu.be/dTvZuMRzW4w
and
https://www.wpmediamastery.com/rank-math-seo/?utm_campaign=Rank+Math

Hope that helps. If you need further assistance, please let us know, we are here to assist. Thank you.

Anonymous
5 years, 2 months ago

Rank Math free

1 (slug)Unless you are using some custom function on your site, the default URL structure of the author profile is like this:

—-if you’d read my ticket from the beginning, I wouldn’t have had to explain it a fourth time. https://prnt.sc/swsqmn
I also think you read the review https://prnt.sc/swsrwg

and yet you continue to give such advice…you are weak because you can’t admit your problems!

your advice – it just hides this option, BUT DOES not TURN IT off!!!! HOW CAN YOU ADVISE THIS!!!??? at the time when I 4 times asked how to disable it!!?

2 (NoFollow ) I use the current version, and the others are gamma betta Amega …I’m not going to test all of your trial version….

Rank Math
5 years, 2 months ago

Hello,

We have replied to you here:
https://wordpress.org/support/topic/functionality-does-not-work-support-empty-space/#post-12963675

Once you are ready to get this issue fixed, feel free to open a new support topic.

For now, we are closing this ticket.

Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘author setup urgent !!!’ is closed to new replies.