API Error: HTTP 400 error.

#806199
  • Resolved Anonymous
    Rank Math free

    Hello I’m getting the following error API Error: HTTP 400 error when trying to run the SEO analyzer and I’ve whitelisted Rankmath.

    Can someone check for me? Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please get in touch with your host and make sure the IP 193.138.6.5 and the user-agent RankMathApi/2.0.2; https://rankmath.com are whitelisted on your firewall.

    Once done, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Clear SEO Analysis and Remove Transients buttons to flush the SEO Analysis cache.

    Flush

    Please clear your website and any server-level caching on your site before doing the SEO analysis again.

    For more details on this issue, please check this URL: https://rankmath.com/kb/api-http-400-error/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hello, I had my host make those changes and I ran through the process of clearing cache, etc. I am still seeing the same error.

    Hello,

    We tried accessing your site but were unable.

    If you are using geo-blocking, please temporarily unblock the country Portugal, India, Bangladesh, Nigeria, and the Philippines so any of the available support staff here at Rank Math can easily access your website to debug the issue.

    We are looking forward to helping you.

    Anonymous
    Rank Math free

    Thanks I’ve turned off geoblocking and also it seems that RankMath is having a host error when I clicked on the link to respond to your question it took me to this page https://share.zight.com/6quoeOkX and I had to refresh to see your comment.

    Hello,

    We checked your website and we can see the SEO Analyzer is working properly without any issues:

    If the issue persists, please clear your browser cache and check again.

    Hope this helps. Let us know if you need any other assistance.

    Anonymous
    Rank Math free

    Thank you.

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘API Error: HTTP 400 error.’ is closed to new replies.