Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Yes, we are upgrading our servers, and as a result, our content AI will not function properly. We are aware of the situation, and the server upgrades should be completed within the next 24 hours.
We ask for your patience and understanding regarding this matter.
Please do not hesitate to let us know if you need my assistance with anything else.
Ahhh I see, no problem thanks for the info!
Hello,
We will update you soon once it is fixed.
We really appreciate your patience in the meantime.
Please don’t hesitate to get in touch in case you need any other assistance.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
