Analytics of site not showing in WordPress Dashboard

Hello,

We apologize for the inconvenience you’re experiencing with the Analytics not showing in your WordPress Dashboard. It seems like you’ve already taken several troubleshooting steps to resolve the issue.

To further investigate this, we recommend checking if the self-hosted option is enabled in Rank Math. To do this, please head over to WordPress Dashboard → Rank Math SEO → General Settings → Analytics and look for the Self-Hosted Analytics JS File option. If it’s enabled, live tracking doesn’t happen on the site.

If the issue persists, you can also try rebuilding the index for Analytics by navigating to Rank Math > Status & Tools > Database Tools > Rebuild Index for Analytics.

If none of these steps resolve the issue, please let us know, and we’ll be happy to assist you further.

Thank you for bringing this to our attention.

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

To solve this, we need to delete the old data and fetch the fresh data from Google. This is a simple process that you can do by following these steps.

Make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button.

2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

Following the above steps should fix the issue.

You can refer to this guide for reference: https://rankmath.com/kb/zero-search-traffic-error/

However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

This is how it should look like:

Once done, please allow Rank Math a while to fetch data from Google and you should be able to see the updated data.

You might see other actions that are scheduled to RUN as well, it is quite normal and you don’t have to worry.

Let us know how that goes.

Thank you.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.