Analytics index tab not operating

Hello,

Just a quick follow-up on this: the Index Status tab only works with URL-prefix properties in Google Search Console. These are the properties that have the full URL of your website, including the protocol (http or https) and the subdomain (www or non-www). For example, https://www.example.com is a URL-prefix property.

Domain properties are the ones that only have the domain name of your website, without the protocol or the subdomain. For example, example.com is a domain property. Rank Math has limited support for domain properties and cannot display the Index Status data for them.

To fix this issue, you need to make sure that you have connected a URL-prefix property to Rank Math. You can do this by following these steps:

• Go to your Google Search Console dashboard and click on Add Property.
• Choose URL-prefix and enter the full URL of your website. Make sure it matches the one in your WordPress settings.
• Verify your ownership of the property using any of the methods provided by Google. Rank Math can help you verify the property, follow this guide: https://rankmath.com/kb/google-site-verification/
• Navigate to Rank Math > General Settings > Analytics and Click on Disconnect and then Connect again to reconnect your Google account
• Select the URL-prefix property that you just added and click on Save Changes.
• More instructions are here: https://rankmath.com/kb/google-site-verification/

You should now be able to see the Index Status tab in Rank Math and view your website’s indexing data.

We hope this helps you fix the issue. If you have any questions or need further assistance, please let us know. We’re always happy to help.

Thank you for choosing Rank Math.

Hello,

Please confirm that you have connected using a URL-prefix property for example: https://domain.com/ and not the sc:domain.com when connecting your site. If you did, and the issue persists then we may need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.

• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your patience. Please do not hesitate to communicate any concerns or questions you may have. We are always here to help!

Thank you for choosing Rank Math.