Analytics Index Status

#747760
  • Resolved Anonymous
    Rank Math free

    Hey there!

    I connected both my websites with my Rank Math account – I still don’t know which account I used to pay for PRO, btw.

    Anyway, it’s about sunrivity. I connected the site with Google Analytics via Rank Math and indexed the pages and all.
    For whatever reason, when I check it via GA, there’re stats of indexed pages, but when I check it via the Rank Math dashboard on my WP site, there’s an empty analytics circle (top statuses), and the presence on Google is also without any data.
    Site Analytics, SEO Performance, and Rank Tracker work fine as they should.

    What have I already tried?
    I did the “Update data manually” a couple of times and also the “Rebuild Index for Analytics”.

    Where could the problem be? Because it should work just fine.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    I’m sorry to hear about the issue you’re facing with the Analytics Index Status in Rank Math. Thank you for providing detailed information about what you have already tried.

    Based on the steps you’ve taken, it seems like you have already attempted to update the data manually and rebuild the index for Analytics, which are the correct troubleshooting steps.

    Since you have already tried these steps and the issue persists, I recommend reconnecting your Google Account with Rank Math. This can sometimes resolve any syncing issues between Google Analytics and Rank Math.

    To reconnect your Google Account, please follow these steps:

    1. Go to Rank Math SEO → General Settings → Analytics in your WordPress dashboard.
    2. Click on the Reconnect link to disconnect and connect your Google Account with Rank Math again.

    After reconnecting your Google Account, give it some time to fetch the data. If the issue persists after reconnecting, please let us know, and we will investigate further.

    If you need further assistance or encounter any other issues, feel free to reply to this ticket, and a human agent from our support team will assist you promptly.

    Thank you for your understanding and patience.

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Google URL Inspection API Integration in Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Monitor Google Algorithm Updates With Rank Math » Rank Math

    Anonymous
    Rank Math free

    I did that many, many times. I can even do it again but until today, it didn’t solve the problem.

    Hello,

    In this case, please follow the steps below to create a troubleshooting log so that we can check the issue further:

    Step #1.
    First, add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Step #2.
    After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    If in your case, you do not see the Scheduled Actions menu, then you can try visiting the following URL:

    
    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    Ensure that you replace yourdomain.com with your own domain in the above link.

    screenshot

    Step #3.
    When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

    You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    Upon checking the analytics log we can see that it has the following error:

    RESPONSE_FORMATTED: {"error":{"code":403,"message":"You do not own this site, or the inspected URL is not part of this property.","status":"PERMISSION_DENIED"}}

    It seems that there’s a permission issue with your websites connections.

    Since you are facing a 403 Permission Denied error you need to verify the website URL ownership.

    In this case, please make sure that you reconnect to Google Services with an account that has the necessary permissions to access the data for your sites.

    Once the websites are verified and ownership is granted to them you can try reconnecting them.

    You can reconnect on the website by clicking the yellow “Reconnect” link under WordPress Dashboard > Rank Math > General Settings > Analytics.

    To fix this issue, please follow the steps outlined in this Rank Math blog post: https://rankmath.com/blog/google-indexing-api/#403-permission-denied.

    You should be able to resolve the problem by carefully and accurately following these instructions.

    We hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Anonymous
    Rank Math free

    Awesome, it finally worked! Thanks a lot!

    Hello,
    
    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If it isn’t too much to ask for – would you mind leaving us a review here?
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
    https://www.trustpilot.com/evaluate/www.rankmath.com

    It only takes a few minutes but makes a huge difference.

    It would mean so much to us and would go a really long way.

    Thank you.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post or TrustPilot about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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