Analytics does not connect

#597752
  • Resolved Anonymous
    Rank Math free

    I am trying to connect Rank Math Analytics with my Google account. However, A red signal in search console and analytics, cannot connect despite many attempts to reconnect. Cannot find website suggestion. Can’t complete Google connection attempt.

    I have tried the following steps, however with no success:

    Go to your Google account settings and click on Security.
    Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
    Find Rank Math in the list of apps and click on it.
    Click on Remove access and confirm your action.
    Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
    Click on Deauthorize Account and then click on Authorize again.
    Follow the instructions to sign in with your Google account and allow Rank Math to access your data.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Thank you for reaching out and trying to help. I have resolved my issue in the meantime, by setting up Google Analytics and adding the ‘GA Google Analytics’ plugin in order to connect the accounts.

    Thank you for your quick reply and time!

    Hello,

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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