all fields in analytics tab are blank

#672623
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    In the old web hosting my website’s rank math is fine and good, it shows the all data

    but when I transfer my website to new hosting

    DASHBOARD / ANALYTICS –> it can not show anything

    and the Dashboard of wordpress Rank math Overview is all empty

    I already try to connect google account many times and reconnect, and my google search Console still show my website fine..

    Also I google many times, and I try to DASHBOARD / TOOLS –>Rebuild Index for Analytics –> it show “Error”

    Who can help me? please thank you so much

Viewing 16 replies (of 16 total)
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  • Rakibuzzaman Siam

    1 year, 10 months ago

    Hello,

    We’ve checked your site and we can see Rank Math Rest Routes are getting a 404 error.

    In this case, please take a backup of your .htaccess file and replace it with the default WordPress .htaccess file and see if that works for you. You can get the file here: https://wordpress.org/support/article/htaccess/

    You can follow this guide to edit the .htaccess file using Rank Math:
    https://rankmath.com/kb/edit-htaccess/

    We can also see the following JSON error on your website from your theme:

    [15-Nov-2023 10:35:32 UTC] PHP Notice:  Error when decoding a JSON file at path /home/jewewjpf/juniorgardening.com/wp-content/themes/niche-blog/theme.json: Syntax error in /home/jewewjpf/juniorgardening.com/wp-includes/functions.php on line 4601

    So, if the issue still persists, we suggest you to switch your theme to the default one and check the Analytics again.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 16 replies (of 16 total)
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The ticket ‘all fields in analytics tab are blank’ is closed to new replies.