All fields in Analytics tab are blank

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

If you have followed the troubleshooting steps listed in the referenced ticket and the issue is not resolved then we might need to take a closer look at your website and settings. Please follow these steps:

• Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.

• Make sure you take a complete backup of your website before sharing the information with us.
• If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
• You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

We appreciate your patience. We are always here to help, please do not hesitate to communicate any concerns or questions you may have.

Thanks.

Hello,

You may use s******@r*********** for the temporary logins.

Here’s the link to a tutorial on how to create a backup of my site:
https://wordpress.org/documentation/article/wordpress-backups/
https://www.wpbeginner.com/beginners-guide/how-to-backup-your-wordpress-site/

We really look forward to helping you.

Hello,

Upon checking your site, it seems that you have not yet created a URL prefix property on your Google Search Console.

Please note that you may need to choose the property https://domain.com/ and not the sc:domain.com upon connecting your site.

The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

In this case, please follow our guide here to create the URL Prefix property
https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

Then reconnect your site on your WordPress dashboard > Rank Math > General Settings > Analytics.

Regarding the notice, please clear your website’s cache as it was already dismissed.

Let us know how this goes.

Thank you.

Hello,

We’ve checked your site and found that the Search Console account you are connected, doesn’t have sufficient permissions:

In this case, please make sure that you are added as an owner of the property on Google Search Console.

After that, please reconnect your Google account from WordPress Dashboard > Rank Math > General Settings > Analytics and make sure to provide all the required permissions.

Let us know how it goes. Looking forward to helping you.

Thank you.